Professional AI Support Services

Expert AISupportWhen You Need It

Professional technical support and training services from senior AI experts. Whether you're an AI beginner or an enterprise looking to deepen AI applications, we provide 24/7 comprehensive support.

24/7 Available
Expert Team
Secure
Global

Expert Technical Support

Technical support services provided by senior experts in the AI field, solving various technical problems you encounter during AI application.

24/7 Service

7×24 hour response mechanism, ensuring your AI system runs stably and resolving various issues in a timely manner.

Customized Training

Providing tailored AI technical training based on enterprise needs and employee skill levels, enhancing the team's AI application capabilities.

Strategic Consulting

Helping enterprises formulate AI strategic planning, evaluate AI application feasibility, and optimize AI investment returns.

Package Details & Scope

1

AI Quick Consultation (Personal)

Rapid single-issue resolution with expert guidance

Highlights

  • 15–20 min video consultation
  • Focused on one specific problem
  • Instant feedback, no waiting
Includes
  • 15–20 min remote video session
  • Single issue rapid diagnosis
  • Verbal advice with brief summary
Excludes
  • Multiple concurrent issues
  • Written documentation
  • Follow-up support
2

AI Onboarding Guidance

Master AI tool basics and get started quickly

Highlights

  • 30-min video training
  • Tool operation demonstration
  • 1-page manual delivered within 2 days
Includes
  • 30-min remote video guidance
  • AI tool usage training
  • 1-page operation manual (PDF)
Excludes
  • Complex scenario customization
  • Multi-tool integration training
  • Long-term technical support
3

AI Scenario Consulting

Feasibility analysis and solution for business scenarios

Highlights

  • 45-min in-depth scenario analysis
  • Business scenario assessment
  • 2-page proposal delivered within 3 days
Includes
  • 45-min remote video consultation
  • Business scenario assessment & analysis
  • 2-page solution proposal (PDF)
Excludes
  • Multiple parallel scenarios
  • Technical implementation guidance
  • Follow-up Q&A services
4

AI Efficiency Checkup (Personal/Small Team)

Quick diagnosis with actionable recommendations

Highlights

  • 30–45 min remote consultation focused on one topic
  • Current-state assessment with issue checklist
  • 1-page actionable advice delivered within 3 business days
Includes
  • 30–45 min remote video session
  • Issue review & current-state assessment
  • 1-page optimization advice (PDF)
Excludes
  • Code implementation/deployment
  • Cross-department workflow rollout
  • Support beyond the scheduled session
5

Workflow Design Package (Team)

A practical workflow proposal you can execute

Highlights

  • 90-min remote workshop for a single business workflow
  • 3–5 page proposal incl. tooling & compliance notes
  • One 30-min Q&A within 7 days
Includes
  • 90-min remote workshop
  • 3–5 page workflow proposal (PDF)
  • One 30-min Q&A session (within 7 days)
Excludes
  • Complex system integration/private deployment
  • Long-term operation & training
  • Multiple workflows in parallel
6

Prototype/Consulting Hours (Enterprise)

One PoC or 3 hours senior consulting

Highlights

  • Single-use-case PoC or 3 hours consulting
  • Deployment recommendation checklist
  • Security & compliance checklist
Includes
  • PoC (single use case) or 3 hours consulting
  • Deployment recommendation checklist
  • Security & compliance checklist
Excludes
  • Production-grade launch
  • Complex multi-use-case long-term projects
  • Support beyond agreed scope/hours

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Our Training Courses

We provide a range of training courses to help you and your team get the most out of AI.

01

AI Fundamentals

Suitable for AI beginners, introducing basic concepts of artificial intelligence, development history, main technical approaches, and application scenarios.

Duration: 2 days
Difficulty: Beginner
02

Data Processing and Analysis

Learn data collection, cleaning, annotation, feature engineering, and other techniques to build a solid foundation for AI model training.

Duration: 3 days
Difficulty: Intermediate
03

Model Training and Optimization

In-depth learning of machine learning and deep learning model training, tuning, and deployment techniques to implement practical applications of AI capabilities.

Duration: 5 days
Difficulty: Advanced

Let Us Support Your AI Journey

Whether you're an AI beginner or an enterprise looking to deepen AI applications, we can provide professional support and training services.